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Salesforce Assessments

    • 18 tests |
    • 229 questions

Founded in 1999, Salesforce is one of the leading names in the provision of cloud-based customer management software. Its integrated CRM platform gives businesses scalable solutions covering sales, marketing, IT, commerce, and much more besides.

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Salesforce interviews

If you’re successful in your online assessments, you’ll partake in one or more additional interviews. It’s not uncommon to be interviewed by peers in the relevant team, and a panel made up of hiring managers and team leaders.

These interviews will focus more on job specifics, as well as going over key competencies and behaviours. Prepare for a mixture of question types and make sure to incorporate Saleforce’s core values into your answers.

These are:

  • Trust
  • Customer success
  • Innovation
  • Equality

Salesforce also encourages candidates to develop a personal brand to stand out at interview. Write a strong elevator pitch to sell yourself, and be clear on what drives you to succeed.

It will also be worth making sure you are familiar with Salesforce as a tool – Salesforce knowledge tests such as these may make for helpful practice.

Salesforce virtual assessment centre

This final stage is typically a case study exercise and presentation. You may be asked to collaborate with fellow applicants on a particular project, showcasing your teamworking skills, or you may work individually.

In both cases, you’ll present your conclusions to a presentation panel, where your understanding of the topic will be assessed, along with your communication skills.

The Salesforce recruitment process can take some time, so don’t be disheartened if you’re not informed immediately on the status of your application. If you do feel it’s taking longer than expected, reach out to your appointed Salesforce recruiter.

Practice Aptitude Tests is not associated with Salesforce. We provide preparation services for Salesforce psychometric tests. Our tests are not designed to be identical to any style, employer or industry. Visit https://www.salesforce.com/company/careers/ to find out more.

Sample Salesforce Tests question Test your knowledge!

A sequence of customer interactions starts with an inquiry, followed by needs assessment, personalized solution offering, and ends with follow-up. If a new step of feedback collection is added before the follow-up, what will be the second last step in the sequence?

  • Personalized solution offering
  • Needs assessment
  • Feedback collection
  • Inquiry

If a customer management software license costs $1200 annually per user and a business has 25 users, what will be the total cost for three years if there is a 5% price increase each year?

  • $93,780.00
  • $90,000.00
  • $95,040.00
  • $100,200.00

What can be inferred from the statement: 'Implementing integrated CRM platforms significantly streamlines customer interaction processes.'

  • CRM platforms can potentially reduce the complexity of interactions.
  • CRM platforms are exclusively used for customer service.
  • Integration of CRM platforms has no effect on customer interactions.
  • All customer interactions should be automated using CRM platforms.

If 'cloud' is to 'data storage' as 'CRM' is to 'customer management', what is 'analytics' to?

  • Data interpretation
  • Financial management
  • Software development
  • Hardware solutions

A project manager can choose from cloud-based applications, on-premise software, and hybrid solutions to manage client data. If the preference is given to the best cost-effective solution that offers global access to data, which solution should the project manager select?

  • Cloud-based applications
  • On-premise software
  • Hybrid solutions
  • Custom-developed software

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Salesforce Tests Tips

1Understand the Format

Acquaint yourself with the types of questions and the format of the Salesforce exams. Knowing what to expect can help reduce anxiety and improve performance.

2Practice Regularly

Consistency is key. Set aside regular time slots for practice, so it becomes an integral part of your prep routine.

3Time Management

Time is of the essence. Work on pacing yourself during practice tests to ensure you can complete all questions within the time limit.

4Free Practice on Us

Don’t miss out on the opportunity to practice for free. Head over to Practice Aptitude Tests and utilize our free tests to sharpen your skills.

5Stay Updated

Salesforce is all about innovation. Keep an eye on the latest features and updates in Salesforce’s offerings as this knowledge could be beneficial.

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Salesforce Tests FAQs

What are the Salesforce tests?

Salesforce tests are typically part of the recruitment process and are designed to assess a range of skills that are relevant to the roles they’re hiring for. These may include cognitive abilities, technical skills related to their CRM platform, and situational judgement tests.

Are the Salesforce tests hard?

The difficulty of Salesforce tests can vary depending on the position applied for and the applicant’s familiarity with the content. For those without a background in CRM software or the necessary technical skills, these tests can be challenging.

How do I prepare for Salesforce tests?

The best preparation for Salesforce tests is to practice thoroughly. The range of resources available on Practice Aptitude Tests can help familiarize you with the questions styles and formats you’ll encounter. Regular practice can significantly boost your confidence.

How long does the recruitment process take at Salesforce?

The recruitment process at Salesforce can vary in length depending on the role and the number of applicants. The entire process may take several weeks as it involves multiple stages, including aptitude tests, interviews, and often a technical assessment.

What are Salesforce's core values?

Salesforce’s core values revolve around customer success, innovation, giving back, equality, and trust. These guide their company culture and how they do business, seeking to inspire and foster a community of customers and partners.