Careers at Co-operative Bank
Co-operative Bank has strong customer-led ethical policies and a proudly diverse colleague community, who they support not only with competitive salaries but wellbeing and work-life-balance benefits.
Roles at The Co-operative Bank are varied and include positions in business areas such as:
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Legal and banking services
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Technology
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Customer service
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Sales and marketing
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Product and service development
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Business operations
Co-operative Bank Application Process
The Co-operative Bank recruitment process is designed to swiftly open up conversations and get to know applicants on a more personal level, bringing forward their people-led ethics from the outset. The process remains the same whether candidates are looking for an entry-level position or an experienced role.
The initial stage of uploading your CV and cover letter will be accompanied by a series of questions to demonstrate your interest in the specific role. If selected, you will then be invited to telephone and in-person interviews.
Succeeding in these stages will place you on an assessment day, which could include a number of aptitude and behavioural tests. These scenario-based tests aim to see how adept you are in crucial skills, as well as how aligned you are with the values The Co-operative Bank expects of its employees. These are:
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Passion, energy and enthusiasm
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Ethical champion
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Determined and resilient
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Excellent collaborator
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Active listener
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Analytical problem-solver
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Numerically minded
The entire process – from the application form to job offer – takes around 3 to 4 weeks for permanent hires, and up to 4 months for graduate programmes.
Application form
The online application process consists of uploading a CV and cover letter. You may also be required to answer several questions that give your prospective employer an insight into why you are interested in this particular role, including relevant experience, interests and career aspirations.
Telephone interview
If you pass the initial application screening, you will be invited to a telephone interview, likely with a member of HR as opposed to a department specialist.
This will be a short telephone conversation, lasting approximately 30 minutes, where the HR representative will ascertain more information about your background, using details from your original application.
In-person interview
Next, you would be invited to a face-to-face interview with HR and a department leader corresponding to your application. Though questions will vary based on the role you are applying for, the interviewers are always trying to understand your aptitude and enthusiasm for the role and company. Prepare for key competency questions such as:
Why would you want to work for The Co-operative Bank?
What is your understanding of a co-operative?
How well do you work within a team?
What are your ethical values?
What makes you suitable for this position?
